The Long Haul
The Value of Service and Continuity
Every fleet owner knows that flooring is an investment. And not just in the product itself. It’s also an investment in the company that makes it.
A dry van trailer floor stays in service for many years. During that time, it goes through harsh road conditions and changing freight demands. Often, fleet operators have questions about trailer floor maintenance, longevity and replacement. When that happens, fleets need more than a supplier. They need a partner.
Since 1978, Havco® has served the transportation industry with deep engineering knowledge and exceptional customer support. What does that look like for your fleet? Let’s break it down.
ServiceBeyond the Sale
When fleets evaluate which trailer floor to purchase, performance and up-front cost usually take center stage. However, ongoing customer service should always be part of the discussion.
Ask yourself: What is your time worth? If questions or concerns arise with your trailer flooring, would you trust any supplier to answer those questions? At the end of the day, peace of mind is worth a lot.
Havco is always available to help customers (even past customers) evaluate those issues and determine next steps. Exploring new materials or alternative, cost-saving products? We’ll be there to provide our perspective and answer questions. Most importantly, we value our customer relationships more than any individual sale.
ContinuityCreates Confidence
Fleet personnel and priorities can (and do) change over time. Leadership turns over. Purchasing departments shift. New decision-makers enter the organization with limited experience in dry van trailer flooring. Having a consistent trailer flooring partner like Havco can help preserve valuable knowledge through those changes.
For almost 50 years, Havco has been working with fleets, trailer manufacturers and dealers. In addition to helping customers through transitions, our teams have also developed a deep understanding of how our products work in various fleet operations.
For example, a fleet carrying liquid cargo would be directed toward our laminated hardwood floor with a textured HD TopCoat® application. This seals and protects the top of the floor and makes it safer for foot traffic. If the fleet is an LTL carrier looking for maximum weight savings and moisture protection, ArmorLock™ offers maximum life cycle value. For heavy loads, high cycles, and moisture protection, Fusion Floor® offers superior strength, weight savings and legendary longevity, all of which enhance your profitability.
ExperienceMatters
Dry van trailer flooring can be highly technical. Whether it’s a floor’s wood material, adhesive technology or composite layer construction, an ocean of nuance and interplay between these elements affect the floor’s performance.
And you probably don’t want to hear about any of it.
We know customers don’t want a technical lecture. You just want to understand which factors are important for your needs. That’s where our experience is the best in the industry. Havco combines advanced engineering know- how with the ability to make that knowledge useful. Our teams have decades of industry experience to share about how materials and construction affect the strength, weight, durability and long-term value of dry van trailer floors.
Our Service IsYour Operational Advantage
It’s easy to think of customer service as an intangible benefit, a “nice to have” feature when comparing flooring options. Over time, however, knowledgeable and consistent support will deliver real value for your fleet.
Clear guidance can help you choose dry van trailer flooring that best matches your fleet’s application. Fast access to technical expertise can reduce uncertainty when a problem or question arises. And ongoing support can help fleets preserve knowledge and stay efficient as teams shift.
So, remember: The value of a dry van trailer floor is not measured on day one. It’s measured over years of floor use, when support, partnership and knowledge behind the product can play an important role.
Have a question about your current floor or an upcoming trailer purchase? Contact us today. We’re in it together with you and share a common mission of solving your toughest trailer flooring challenges.